Question 1

What should I do if I damage a car hire car at Heathwood?

Accepted Answer

If you damage a hire car at Heathwood, the Collision Damage Waiver (CDW) typically covers the cost of repairs. To avoid additional expenses, make sure your insurance policy includes zero excess coverage. If your CDW has an excess limit, you'll be responsible for paying part of the repair costs, which is usually deducted from the deposit you provided when renting the car. For specific details on coverage and potential charges, it's best to check your rental agreement and insurance policy before you drive.

Question 2

What types of cars are available for rent at Heathwood?

Accepted Answer

At Heathwood, we offer a diverse selection of rental cars to fit your needs. You can choose from a variety of options including  and Exotic vehicles. For larger groups or special requirements, we have People Carriers and 7-seater, 8-seater, and 9-seater vehicles available. Whatever your preference, we’re here to help you find the perfect car for your journey.

Question 3

Is it necessary to buy additional insurance when renting a car at Heathwood?

Accepted Answer

When renting a car at Heathwood, valid insurance is required for financial protection; without it, your rental may be denied. If you already have insurance that covers international rentals for your vehicle type or if your credit card offers rental insurance abroad, you might not need extra coverage. However, if these conditions don't apply to you, purchasing additional insurance is advisable. You can choose from options such as Excess Fee Insurance during the booking process on our website, or Full Coverage Insurance or Excess Reduction at the rental counter to ensure comprehensive protection.

Question 4

Can international visitors rent a car at Heathwood

Accepted Answer

Yes, you can rent a car as a foreigner at Heathwood. However, you will need a valid international driving permit (IDP) along with your home country driver’s license. Additionally, be prepared to provide a credit card for the deposit and reservation. Rental requirements may vary by company, so it's a good idea to check with the car hire provider or use our website, VoyageCopilot.com, to find car hire options and requirements for international drivers.

Question 5

What is a one-way fee?

Accepted Answer

A one-way fee is applied when you return your hire car to a different location than where you originally picked it up. This fee helps cover the cost of relocating the vehicle back to its starting point. The amount of the one-way fee varies depending on the locations involved and the hire company's policies. Be sure to check the fee details when booking your hire to understand any additional charges that may apply.

Question 6

Do I need to return the car with a full tank of gas?

Accepted Answer

Whether you need to return the car with a full tank of gas depends on the fuel policy you select. With a full-to-full or same-to-same policy, you must return the vehicle with the same level of fuel it had when you picked it up. If you don’t, you’ll incur a charge for the missing fuel, usually at a rate higher than local gas stations. Alternatively, you can choose to prepay for a full tank, which means you won't need to refuel the car before returning it. However, this option typically results in a higher overall cost, as you’ll be charged the local gas price minus a discount per gallon.

Question 7

What is the minimum age to rent a car at Heathwood, Brisbane

Accepted Answer

The minimum age to rent a car at Heathwood station is typically 21 years old, although this can vary by region and car hire company. In countries like the United States and Canada, drivers younger than 25 may incur a young driver surcharge. In Europe, you can usually rent a car if you’re 18 years old, though additional fees might apply for drivers under 25. In Australia, the minimum age is also generally 21 years old, with extra charges possible for drivers younger than this age. Always verify the specific age requirements and potential surcharges with the rental company, as these can differ significantly by provider and location.

Car Hire Company	Telephone	Pickup Type	Location
AVIS	07 3209 3131	check_when_booking	33a Kingston Rd
Europcar	+61 (0) 7 33361320	check_when_booking	999 BEAUDESERT ROAD
Sixt	+61-737131100	check_when_booking	Rocklea, 1901 Ipswich Road
Thrifty		check_when_booking	143 MARSHALL RD
Budget	07 3274 1616	check_when_booking	650 Beaudesert Rd
Enterprise	731874443	check_when_booking	1015 IPSWICH ROAD

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