Question 1

What is a one-way fee?

Accepted Answer

A one-way fee is applied when you return your hire car to a different location than where you originally picked it up. This fee helps cover the cost of relocating the vehicle back to its starting point. The amount of the one-way fee varies depending on the locations involved and the hire company's policies. Be sure to check the fee details when booking your hire to understand any additional charges that may apply.

Question 2

What should I do if I damage a car hire car at Strathcona?

Accepted Answer

If you damage a hire car at Strathcona, the Collision Damage Waiver (CDW) typically covers the cost of repairs. To avoid additional expenses, make sure your insurance policy includes zero excess coverage. If your CDW has an excess limit, you'll be responsible for paying part of the repair costs, which is usually deducted from the deposit you provided when renting the car. For specific details on coverage and potential charges, it's best to check your rental agreement and insurance policy before you drive.

Question 3

Can I use a debit card to rent a car at Strathcona?

Accepted Answer

Using a debit card to rent a car at Strathcona is sometimes possible, but policies vary by rental company. Many suppliers require a credit card, such as Visa, MasterCard, or American Express, for the deposit and reservation. If you only have a debit card, check with the rental provider beforehand or use our website, VoyageCopilot.com, to find car hire options that accept debit cards.

Question 4

Can I rent a car from National at Strathcona?

Accepted Answer

Yes – you can pick up National rent cars from Strathcona.

Question 5

Do I need to return the car with a full tank of gas?

Accepted Answer

Whether you need to return the car with a full tank of gas depends on the fuel policy you select. With a full-to-full or same-to-same policy, you must return the vehicle with the same level of fuel it had when you picked it up. If you don’t, you’ll incur a charge for the missing fuel, usually at a rate higher than local gas stations. Alternatively, you can choose to prepay for a full tank, which means you won't need to refuel the car before returning it. However, this option typically results in a higher overall cost, as you’ll be charged the local gas price minus a discount per gallon.

Question 6

Is a valid passport required for car hire at Strathcona, Vancouver?

Accepted Answer

For car hire at Strathcona station, a valid passport is generally required for international customers. Domestic renters typically only need a valid driver’s license. In the United States and Canada, residents usually need just a valid driver’s license to rent a vehicle. In Europe, EU residents can often use their home country driver’s license. However, identification requirements can vary by country and region, so it's always a good idea to check with the rental company for specific details before you travel.

Question 7

What is the process for returning a car at Strathcona?

Accepted Answer

To return a car at Strathcona station, ensure that the vehicle is in the same condition as when you rented it and that the fuel tank is full. Follow the signs to the designated return area at the car hire location. If you need to return the vehicle outside of regular business hours, look for any instructions or an after-hours drop-off box at the return area. It’s a good idea to confirm with the car hire company beforehand about their off-hour procedures to ensure a smooth return process. Be sure to complete any required paperwork or check-in steps as instructed.

Question 8

What is the minimum age to rent a car at Strathcona, Vancouver

Accepted Answer

The minimum age to rent a car at Strathcona station is typically 21 years old, although this can vary by region and car hire company. In countries like the United States and Canada, drivers younger than 25 may incur a young driver surcharge. In Europe, you can usually rent a car if you’re 18 years old, though additional fees might apply for drivers under 25. In Australia, the minimum age is also generally 21 years old, with extra charges possible for drivers younger than this age. Always verify the specific age requirements and potential surcharges with the rental company, as these can differ significantly by provider and location.

Car Hire Company	Telephone	Pickup Type	Location
Dollar	0294934190	Check when booking	48 ROSS SMITH AVE
Dollar	02 68624122	Check when booking	ORANGE RD
EZM	+1 6043030281	Desk in terminal	8100 Capstan Way #1, Richmond, BC V6X 2B6, Canada
Trust Auto Group	001-6042339299	Meet and greet	3691 No 3 Rd, Richmond, BC V6X 2B6, Canada
YOYOAUTO	604-2858777	check_when_booking	125-8411 Bridgeport Rd Richmond
National	8336193652	Desk in terminal	VANCOUVER INTL AIRPORT,3211 GRANT MCCONACHIE WAY
Bison Auto	778-9785678	check_when_booking	5RVF+8W Richmond, British Columbia, Canada
CNR	1-6043701779	check_when_booking	Vancouver International Airport (YVR), Richmond, BC V7B, Canada
AVIS	604-606-2847	Desk in terminal	3880 Grant Mcconachie Way Vancouver International Apo

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