Question 1

Can I bring pets when renting a car at Zayed Sports City?

Accepted Answer

At Zayed Sports City, most rental agencies, including Europcar, Keddy by Europcar, , , and , allow pets in their vehicles. Some companies may require pets to be transported in carriers, and you will generally need to clean the car interior and remove any pet hair to avoid additional cleaning fees. Service animals are an exception and are allowed in the vehicle without a carrier. For specific details on the pet policy, it's best to check with the rental company before your trip.

Question 2

Is it necessary to buy additional insurance when renting a car at Zayed Sports City?

Accepted Answer

When renting a car at Zayed Sports City, valid insurance is required for financial protection; without it, your rental may be denied. If you already have insurance that covers international rentals for your vehicle type or if your credit card offers rental insurance abroad, you might not need extra coverage. However, if these conditions don't apply to you, purchasing additional insurance is advisable. You can choose from options such as Excess Fee Insurance during the booking process on our website, or Full Coverage Insurance or Excess Reduction at the rental counter to ensure comprehensive protection.

Question 3

What is the minimum age to rent a car at Zayed Sports City, Abu Dhabi

Accepted Answer

The minimum age to rent a car at Zayed Sports City station is typically 21 years old, although this can vary by region and car hire company. In countries like the United States and Canada, drivers younger than 25 may incur a young driver surcharge. In Europe, you can usually rent a car if you’re 18 years old, though additional fees might apply for drivers under 25. In Australia, the minimum age is also generally 21 years old, with extra charges possible for drivers younger than this age. Always verify the specific age requirements and potential surcharges with the rental company, as these can differ significantly by provider and location.

Question 4

What are the advantages of renting a car from Zayed Sports City?

Accepted Answer

Renting a car from Zayed Sports City offers several notable benefits. You can choose from a wide range of vehicles, including Vans, Sedans, SUVs, pickup trucks, compact cars, and specialty options like exotics. The station often provides a variety of larger vehicles as well, such as people carriers, 7-seaters, 8-seaters, 9-seaters, and 10-seaters. Additionally, you can conveniently reserve your car online and pick it up directly from the station, streamlining the car hire process. The station’s location typically offers efficient service, avoiding the complexities often associated with airport rentals.

Question 5

What is a one-way fee?

Accepted Answer

A one-way fee is applied when you return your hire car to a different location than where you originally picked it up. This fee helps cover the cost of relocating the vehicle back to its starting point. The amount of the one-way fee varies depending on the locations involved and the hire company's policies. Be sure to check the fee details when booking your hire to understand any additional charges that may apply.

Question 6

What is the process for returning a car at Zayed Sports City?

Accepted Answer

To return a car at Zayed Sports City station, ensure that the vehicle is in the same condition as when you rented it and that the fuel tank is full. Follow the signs to the designated return area at the car hire location. If you need to return the vehicle outside of regular business hours, look for any instructions or an after-hours drop-off box at the return area. It’s a good idea to confirm with the car hire company beforehand about their off-hour procedures to ensure a smooth return process. Be sure to complete any required paperwork or check-in steps as instructed.

Question 7

Can I rent a car from at Zayed Sports City and drop off at another location?

Accepted Answer

Yes, some car hire companies allow you to pick up your car from Zayed Sports City and drop it off at a different location. Simply unselect 'Return to same location' when you search your deals with VoyageCopilot.

Question 8

What should I do if I damage a car hire car at Zayed Sports City?

Accepted Answer

If you damage a hire car at Zayed Sports City, the Collision Damage Waiver (CDW) typically covers the cost of repairs. To avoid additional expenses, make sure your insurance policy includes zero excess coverage. If your CDW has an excess limit, you'll be responsible for paying part of the repair costs, which is usually deducted from the deposit you provided when renting the car. For specific details on coverage and potential charges, it's best to check your rental agreement and insurance policy before you drive.

Car Hire Company	Telephone	Pickup Type	Location
Dollar	+971 2 6419055	check_when_booking	Opposite of Al Futtaim Auto-mall Showroom & Alfahim HQ Building - Plot 14, Sector M3, Mussafah
Europcar	+971 2 5554944	check_when_booking	UNIVERSAL AUTO GARAGE, MUSAFFAH-9,
Europcar	+971 2 4493463	check_when_booking	SHOP 1 BUILDING 2 TWOFOUR54 CAMPUS
Alamo	8003031	check_when_booking	SANAM RENT A CAR LLC L4,SKY PARK BUILDING
Thrifty	024479900	check_when_booking	Mushrif Mall Near ADDC Ground Floor, Airport Road Entrance
Thrifty	024455011	check_when_booking	Sheikh Rashid Bin Saeed Al Maktoum Street (Old Airport Road), Abu Dhabi
AVIS	+9712 6218400	check_when_booking	Al Otaiba Bld, Adnoc Offsh Wtc Hamdan Bin Mohammed St
Autostrad	+971 2 632 3769	check_when_booking	World Trade Center Mall
Dollar	+971 2 813 0270	check_when_booking	Reem Mall , Basement 1 , Zone C2A, Entrance Parking

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