Question 1

What should I do if I lose my keys while renting from lumi?

Accepted Answer

If you lose your keys while renting from lumi, contact the hire location immediately for assistance. They can guide you on how to proceed.

Question 2

Can I hire a van with lumi?

Accepted Answer

Yes – lumi usually have vans available at their pick-up points..

Question 3

What types of vehicles does lumi offer?

Accepted Answer

lumi offers a diverse fleet, including economy, luxury, SUVs, vans, and hybrids, catering to various customer needs and preferences.

Question 4

What happens if I return my hire car late to lumi?

Accepted Answer

If you return your hire car late to lumi, you may incur additional fees. It's best to contact the hire location if you anticipate a delay.

Question 5

How much does it cost to hire a Luxury SUV car from lumi for a week?

Accepted Answer

The cost of hiring a car with lumi will change depending on where in the world you want to go. To give you an idea of how much it could cost, we've looked at prices for hiring a car in  which is where lots of travellers hire a car with lumi. The average price for hiring an Luxury SUV from lumi is approximately SGD 210 for a week (SGD 52 per day).

Question 6

Where can I find lumi locations?

Accepted Answer

You can find lumi locations info right on the page at the Location section, where you can search for hire locations based on your desired area.

Question 7

Can I hire a car from lumi at on location and return it to a different location?

Accepted Answer

Yes, lumi typically allows you to pick up a car at one location and return it to another. This option may vary by region, so it's best to check availability when booking.

Question 8

What is the cheapest car type to hire from lumi?

Accepted Answer

The most affordable car to hire from lumi is a Premium (Ford Crown Victoria), with the latest price we found at SGD 52 per day.

Question 9

Can I hire a van from lumi?

Accepted Answer

Yes, you can hire a van from lumi. hire companies typically offer a variety of vans to suit different needs, including compact vans for city driving, mid-size vans for medium loads or small groups, large cargo vans for moving big items, and passenger vans that can accommodate up to 12-15 people.

Question 10

How can I find car hire options near me from lumi?

Accepted Answer

To find car hire options near you from lumi, take a look at our extensive car hire location map above. It could help you locate the best car hire deals and providers in your area, making it easy to find the perfect car hire for your needs.

Question 11

What is lumi's fuel policy?

Accepted Answer

lumi typically offers several fuel options, including full-to-full and pre-purchase. Check the specific policy during booking for details.

Question 12

Can another person drive my hire vehicle?

Accepted Answer

Yes, another person can drive your hire vehicle, but they must be authorised by the hire company. Typically, you need to add them as an additional driver when booking or picking up the car. There may be an extra fee for adding additional drivers, and they must meet the same age and driving licence requirements as the primary driver. Check with the car hire company for specific terms and conditions.

Question 13

Does lumi have a rewards program?

Accepted Answer

Yes, lumi offers a rewards program for frequent renters, allowing you to earn points for discounts on future hires and exclusive benefits.

Question 14

How does lumi handle vehicle breakdowns?

Accepted Answer

If you experience a vehicle breakdown, contact lumi immediately for assistance. They typically offer roadside support to resolve issues quickly.

Question 15

How much does it cost to hire a Intermediate SUV car from lumi for a week?

Accepted Answer

The cost of hiring a car with lumi will change depending on where in the world you want to go. To give you an idea of how much it could cost, we've looked at prices for hiring a car in  which is where lots of travellers hire a car with lumi. The price for hiring an Intermediate SUV from lumi is approximately SGD 343 for a week (SGD 85 per day).

Question 16

How can I provide feedback about my experience with lumi?

Accepted Answer

You can provide feedback about your experience with lumi through their website or by contacting customer service directly.

Question 17

What is the deposit amount for hiring a car from lumi?

Accepted Answer

The deposit amount for hiring a car from lumi varies based on factors such as the type of vehicle, hire duration, and location. Generally, it can range from a fixed amount to a percentage of the hire cost.

Question 18

How much does it cost to hire a Fullsize SUV car from lumi for a week?

Accepted Answer

The cost of hiring a car with lumi will change depending on where in the world you want to go. To give you an idea of how much it could cost, we've looked at prices for hiring a car in  which is where lots of travellers hire a car with lumi. The price for hiring an Fullsize SUV from lumi is approximately SGD 259 for a week (SGD 64 per day).

Question 19

Can I rent a car from lumi at the airport?

Accepted Answer

Yes, lumi has locations at many airports, making it convenient for travellers to pick up and drop off their hire cars.

Question 20

What is lumi's cancellation policy?

Accepted Answer

lumi typically allows cancellations, but the terms may vary depending on your booking type. It's best to review the specific cancellation policy at the time of reservation.

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