Question 1

How can I contact customer service at Alma?

Accepted Answer

You can find Alma's phone number in the Location section above. Feel free to call for any inquiries or assistance.

Question 2

What is Alma's cancellation policy?

Accepted Answer

Alma typically allows cancellations, but the terms may vary depending on your booking type. It's best to review the specific cancellation policy at the time of reservation.

Question 3

What should I do if I lose my keys while renting from Alma?

Accepted Answer

If you lose your keys while renting from Alma, contact the hire location immediately for assistance. They can guide you on how to proceed.

Question 4

What should I do if I need to change my pick-up time with Alma?

Accepted Answer

If you need to change your pick-up time with Alma, contact the hire location as soon as possible to make arrangements.

Question 5

Can I hire a car from Alma for a month?

Accepted Answer

Yes, you can hire a car for a month from Alma. Many car hire companies offer long-term car hire options. It’s often more cost-effective to book a monthly car hire rather than several weekly hires. For the best rates and availability, start a search on VoyageCopilot.com to compare offers and find the most suitable long-term car hire deals.

Question 6

How much does it cost to hire a Standard SUV car from Alma for a week?

Accepted Answer

The cost of hiring a car with Alma will change depending on where in the world you want to go. To give you an idea of how much it could cost, we've looked at prices for hiring a car in  which is where lots of travellers hire a car with Alma. The price for hiring an Standard SUV from Alma is approximately TZS 294 for a week (TZS 126,596 per day).

Question 7

How much does it cost to hire a Economy SUV car from Alma for a week?

Accepted Answer

The cost of hiring a car with Alma will change depending on where in the world you want to go. To give you an idea of how much it could cost, we've looked at prices for hiring a car in  which is where lots of travellers hire a car with Alma. The price for hiring an Economy SUV from Alma is approximately TZS 217 for a week (TZS 93,440 per day).

Question 8

Can I hire a car from Alma at on location and return it to a different location?

Accepted Answer

Yes, Alma typically allows you to pick up a car at one location and return it to another. This option may vary by region, so it's best to check availability when booking.

Question 9

What is Alma's fuel policy?

Accepted Answer

Alma typically offers several fuel options, including full-to-full and pre-purchase. Check the specific policy during booking for details.

Question 10

Can I hire a van from Alma?

Accepted Answer

Yes, you can hire a van from Alma. hire companies typically offer a variety of vans to suit different needs, including compact vans for city driving, mid-size vans for medium loads or small groups, large cargo vans for moving big items, and passenger vans that can accommodate up to 12-15 people.

Question 11

Where can I find Alma locations?

Accepted Answer

You can find Alma locations info right on the page at the Location section, where you can search for hire locations based on your desired area.

Question 12

Are there any additional fees when renting from Alma?

Accepted Answer

Yes, additional fees may apply, such as young driver fees, airport surcharges, and insurance costs. Review the terms carefully when booking.

Question 13

How much does it cost to hire a Compact SUV car from Alma for a week?

Accepted Answer

The cost of hiring a car with Alma will change depending on where in the world you want to go. To give you an idea of how much it could cost, we've looked at prices for hiring a car in  which is where lots of travellers hire a car with Alma. The average price for hiring an Compact SUV from Alma is approximately TZS 224 for a week (TZS 96,454 per day).

Question 14

What safety measures does Alma have in place?

Accepted Answer

Alma prioritises customer safety by regularly sanitising vehicles, providing contactless pick-up options, and ensuring that all cars meet safety standards.

Question 15

How can I provide feedback about my experience with Alma?

Accepted Answer

You can provide feedback about your experience with Alma through their website or by contacting customer service directly.

Question 16

What does Alma car hire insurance cover?

Accepted Answer

Alma car hire insurance typically covers damage to the hire vehicle, theft protection, and third-party liability. Additional options may include coverage for personal belongings and roadside assistance. It's best to review the specific policy details when booking.

Question 17

What age do I need to be to hire a car from Alma?

Accepted Answer

The age requirement to hire a car varies by location. In most countries, you must be at least 21 years old. Many car hire companies, including Alma, may charge an additional fee for drivers under 25.

Question 18

What types of vehicles does Alma offer?

Accepted Answer

Alma offers a diverse fleet, including economy, luxury, SUVs, vans, and hybrids, catering to various customer needs and preferences.

Question 19

Does Alma offer one-way hires?

Accepted Answer

Yes, Alma generally offers one-way hires, allowing you to pick up a car at one location and return it to another. Availability may vary by location.

Question 20

Can I use a debit card to hire a car from Alma?

Accepted Answer

Yes, you can usually use a debit card to hire a car from Alma. However, some locations may require a credit card for the security deposit, so it’s best to check the specific terms for your booking.

Car Hire with Alma

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