Question 1

Can I hire a car from Firefly for a month?

Accepted Answer

Yes, you can hire a car for a month from Firefly. Many car hire companies offer long-term car hire options. It’s often more cost-effective to book a monthly car hire rather than several weekly hires. For the best rates and availability, start a search on VoyageCopilot.com to compare offers and find the most suitable long-term car hire deals.

Question 2

What does Firefly car hire insurance cover?

Accepted Answer

Firefly car hire insurance typically covers damage to the hire vehicle, theft protection, and third-party liability. Additional options may include coverage for personal belongings and roadside assistance. It's best to review the specific policy details when booking.

Question 3

Can I hire car seats with Firefly for my young children?

Accepted Answer

Yes, you can typically hire car seats for young children with Firefly. It’s advisable to request them in advance to ensure availability.

Question 4

What is the deposit amount for hiring a car from Firefly?

Accepted Answer

The deposit amount for hiring a car from Firefly varies based on factors such as the type of vehicle, hire duration, and location. Generally, it can range from a fixed amount to a percentage of the hire cost.

Question 5

What age do I need to be to hire a car from Firefly?

Accepted Answer

The age requirement to hire a car varies by location. In most countries, you must be at least 21 years old. Many car hire companies, including Firefly, may charge an additional fee for drivers under 25.

Question 6

Can another person drive my hire vehicle?

Accepted Answer

Yes, another person can drive your hire vehicle, but they must be authorised by the hire company. Typically, you need to add them as an additional driver when booking or picking up the car. There may be an extra fee for adding additional drivers, and they must meet the same age and driving licence requirements as the primary driver. Check with the car hire company for specific terms and conditions.

Question 7

What types of vehicles does Firefly offer?

Accepted Answer

Firefly offers a diverse fleet, including economy, luxury, SUVs, vans, and hybrids, catering to various customer needs and preferences.

Question 8

What safety measures does Firefly have in place?

Accepted Answer

Firefly prioritises customer safety by regularly sanitising vehicles, providing contactless pick-up options, and ensuring that all cars meet safety standards.

Question 9

Does Firefly have a rewards program?

Accepted Answer

Yes, Firefly offers a rewards program for frequent renters, allowing you to earn points for discounts on future hires and exclusive benefits.

Question 10

How can I contact customer service at Firefly?

Accepted Answer

You can find Firefly's phone number in the Location section above. Feel free to call for any inquiries or assistance.

Question 11

Are there any additional fees when renting from Firefly?

Accepted Answer

Yes, additional fees may apply, such as young driver fees, airport surcharges, and insurance costs. Review the terms carefully when booking.

Question 12

Can I rent a car with Firefly if I have a bad credit score?

Accepted Answer

While a bad credit score may affect your ability to rent a car, it often depends on the location and specific policies of Firefly. Contact them for more information.

Question 13

Can I rent a car from Firefly at the airport?

Accepted Answer

Yes, Firefly has locations at many airports, making it convenient for travellers to pick up and drop off their hire cars.

Question 14

What should I do if I lose my keys while renting from Firefly?

Accepted Answer

If you lose your keys while renting from Firefly, contact the hire location immediately for assistance. They can guide you on how to proceed.

Question 15

Where can I find Firefly locations?

Accepted Answer

You can find Firefly locations info right on the page at the Location section, where you can search for hire locations based on your desired area.

Question 16

How much does it cost to hire a Compact SUV car from Firefly for a week?

Accepted Answer

The cost of hiring a car with Firefly will change depending on where in the world you want to go. To give you an idea of how much it could cost, we've looked at prices for hiring a car in  which is where lots of travellers hire a car with Firefly. The price for hiring an Compact SUV from Firefly is approximately TZS 91 for a week (TZS 39,185 per day).

Question 17

What is Firefly's cancellation policy?

Accepted Answer

Firefly typically allows cancellations, but the terms may vary depending on your booking type. It's best to review the specific cancellation policy at the time of reservation.

Question 18

What should I do if I need to change my pick-up time with Firefly?

Accepted Answer

If you need to change your pick-up time with Firefly, contact the hire location as soon as possible to make arrangements.

Question 19

What type of car can I hire from Firefly

Accepted Answer

With Firefly, you can usually hire a variety of car types including Mini, Compact, Economy, Compact SUV, Wagon, Intermediate, Intermediate SUV, and Box VAN. These options cater to different needs and preferences, ensuring you find the right vehicle for your trip.

Question 20

How much does it cost to hire a Compact car from Firefly for a week?

Accepted Answer

The cost of hiring a car with Firefly will change depending on where in the world you want to go. To give you an idea of how much it could cost, we've looked at prices for hiring a car in  which is where lots of travellers hire a car with Firefly. The average price for hiring an Compact from Firefly is approximately TZS 84 for a week (TZS 36,170 per day).

Car Hire with Firefly

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