Question 1

Do I need to return the car with a full tank of gas?

Accepted Answer

Whether you need to return the car with a full tank of gas depends on the fuel policy you select. With a full-to-full or same-to-same policy, you must return the vehicle with the same level of fuel it had when you picked it up. If you don’t, you’ll incur a charge for the missing fuel, usually at a rate higher than local gas stations. Alternatively, you can choose to prepay for a full tank, which means you won't need to refuel the car before returning it. However, this option typically results in a higher overall cost, as you’ll be charged the local gas price minus a discount per gallon.

Question 2

What details are covered in the car hire contract?

Accepted Answer

The car hire contract at Faerie Glenincludes essential details such as the rental terms and conditions, insurance coverage options, and payment information. It specifies the rental duration, any additional services requested (like GPS or child seats), and policies on fuel, mileage limits, and fees for extra drivers. The contract also covers procedures for vehicle return, responsibilities for any damages, and the required identification, such as a valid driver’s license and credit card. Be sure to review the contract thoroughly to understand all aspects of your rental agreement.

Question 3

Can I bring pets when renting a car at Faerie Glen?

Accepted Answer

At Faerie Glen, most rental agencies, including Europcar, budget, , , and , allow pets in their vehicles. Some companies may require pets to be transported in carriers, and you will generally need to clean the car interior and remove any pet hair to avoid additional cleaning fees. Service animals are an exception and are allowed in the vehicle without a carrier. For specific details on the pet policy, it's best to check with the rental company before your trip.

Question 4

What is the deposit amount for a car hire at Faerie Glen?

Accepted Answer

The deposit amount required for a car hire at Faerie Glen varies depending on the type of vehicle you choose and the rental company's policies. This deposit is generally held on your credit card to cover any potential additional charges or damages. To ensure you are aware of the exact deposit amount and any other associated costs, check the details during the booking process. This information is usually provided on the booking site. Additionally, be aware that the deposit will be refunded to your card after the car is returned, provided there are no extra charges or damages.

Question 5

What types of cars are available for rent at Faerie Glen

Accepted Answer

At Faerie Glen, you can usually rent a variety of car types including Mini, Economy, Compact, Economy SUV, Compact SUV, Intermediate SUV, Standard, and Standard SUV. These options cater to different needs and preferences, ensuring you find the right vehicle for your trip.

Question 6

What is the minimum age to rent a car at Faerie Glen, Pretoria

Accepted Answer

The minimum age to rent a car at Faerie Glen station is typically 21 years old, although this can vary by region and car hire company. In countries like the United States and Canada, drivers younger than 25 may incur a young driver surcharge. In Europe, you can usually rent a car if you’re 18 years old, though additional fees might apply for drivers under 25. In Australia, the minimum age is also generally 21 years old, with extra charges possible for drivers younger than this age. Always verify the specific age requirements and potential surcharges with the rental company, as these can differ significantly by provider and location.

Question 7

Can another person drive my rental vehicle?

Accepted Answer

Yes, another person can drive your hire vehicle, but they must be authorised by the hire company. Typically, you need to add them as an additional driver when booking or picking up the car. There may be an extra fee for adding additional drivers, and they must meet the same age and driving licence requirements as the primary driver. Check with the car hire company for specific terms and conditions.

Question 8

Can I rent a car from Europcar at Faerie Glen?

Accepted Answer

Yes – you can pick up Europcar rent cars from Faerie Glen.

Car Hire Company	Telephone	Pickup Type	Location
Keddy by Europcar	+27 1 26431523	check_when_booking	ANEW HOTEL
AVIS	27 11 387 8500	check_when_booking	62 25th Street
Budget	27 11 387 8500	check_when_booking	62 25th Street
Keddy by Europcar	+27 1 23423912	check_when_booking	1237 PRETORIUS STREET
Europcar	+27 1 23423912	check_when_booking	1250 Pretorius St, Hatfield, Pretoria, 0028, South Africa
Thrifty	124305536	check_when_booking	1123 STANZA BOPAPE STREET
Budget	27 12 523 2452	check_when_booking	Veronica Rd Behind Barlowrld Montana

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