Question 1

What types of cars are available for rent at Iida?

Accepted Answer

At Iida, we offer a diverse selection of rental cars to fit your needs. You can choose from a variety of options including  and Exotic vehicles. For larger groups or special requirements, we have People Carriers and 7-seater, 8-seater, and 9-seater vehicles available. Whatever your preference, we’re here to help you find the perfect car for your journey.

Question 2

Can I bring pets when renting a car at Iida?

Accepted Answer

At Iida, most rental agencies, including Times, , , , and , allow pets in their vehicles. Some companies may require pets to be transported in carriers, and you will generally need to clean the car interior and remove any pet hair to avoid additional cleaning fees. Service animals are an exception and are allowed in the vehicle without a carrier. For specific details on the pet policy, it's best to check with the rental company before your trip.

Question 3

Is it necessary to buy additional insurance when renting a car at Iida?

Accepted Answer

When renting a car at Iida, valid insurance is required for financial protection; without it, your rental may be denied. If you already have insurance that covers international rentals for your vehicle type or if your credit card offers rental insurance abroad, you might not need extra coverage. However, if these conditions don't apply to you, purchasing additional insurance is advisable. You can choose from options such as Excess Fee Insurance during the booking process on our website, or Full Coverage Insurance or Excess Reduction at the rental counter to ensure comprehensive protection.

Question 4

Can another person drive my rental vehicle?

Accepted Answer

Yes, another person can drive your hire vehicle, but they must be authorised by the hire company. Typically, you need to add them as an additional driver when booking or picking up the car. There may be an extra fee for adding additional drivers, and they must meet the same age and driving licence requirements as the primary driver. Check with the car hire company for specific terms and conditions.

Question 5

Do I need to return the car with a full tank of gas?

Accepted Answer

Whether you need to return the car with a full tank of gas depends on the fuel policy you select. With a full-to-full or same-to-same policy, you must return the vehicle with the same level of fuel it had when you picked it up. If you don’t, you’ll incur a charge for the missing fuel, usually at a rate higher than local gas stations. Alternatively, you can choose to prepay for a full tank, which means you won't need to refuel the car before returning it. However, this option typically results in a higher overall cost, as you’ll be charged the local gas price minus a discount per gallon.

Question 6

Is a valid passport required for car hire at Iida, Yamagata?

Accepted Answer

For car hire at Iida station, a valid passport is generally required for international customers. Domestic renters typically only need a valid driver’s license. In the United States and Canada, residents usually need just a valid driver’s license to rent a vehicle. In Europe, EU residents can often use their home country driver’s license. However, identification requirements can vary by country and region, so it's always a good idea to check with the rental company for specific details before you travel.

Question 7

Is renting a car for a week at Iida more cost-effective?

Accepted Answer

Renting a car for a week at Iida can sometimes be more cost-effective than renting for a shorter period, as many car hire companies offer weekly rates that provide better value. To ensure you get the best deal, it’s advisable to compare rates and check for any available discounts or promotions during the booking process. Always review the pricing details carefully before finalizing your reservation.

Car Hire Company	Telephone	Pickup Type	Location
Times	+081-023-622-5690	check_when_booking	1-14-4, Kasumi-cho, Yamagata-shi
Europcar	+81 23 6225656	check_when_booking	1-14-4, KASUMI-CHO

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