Question 1

Should I purchase extra insurance when renting a Surprice car at Zagreb Airport, Zagreb?

Accepted Answer

Every rental company requires valid insurance for financial security. Without it, Surprice may refuse your rental.
Exceptions where insurance may not be necessary include: Existing coverage that applies to international rentals and matches your chosen car type/class. Additional insurance from your credit card provider that covers rentals abroad.
If you don't meet these criteria, purchasing some form of protection is essential. You can secure your deposit by purchasing Excess Fee Insurance during booking on our website, or opt for Full Coverage Insurance or Excess Reduction at the Surprice rental counter.

Question 2

Does Surprice require refueling in Zagreb Airport, Zagreb, Croatia?

Accepted Answer

The Surprice fuel policy you select at Zagreb Airport will determine your fueling responsibilities. With a full-to-full or same-to-same option, you need to return the car with the same amount of fuel it had at pickup. If not, you'll be charged for the missing fuel at a rate higher than the local gas stations. Alternatively, you can choose to prepay for a full tank. This means you won't need to refuel the car before returning it. However, the cost will be higher overall since you'll be charged the local gas price minus a per-gallon discount, leading to an increased total cost.

Question 3

Can I rent a car from Surprice at Zagreb Airport?

Accepted Answer

Yes, you can get a car hire at Zagreb Airport with Surprice. This is a convenient option as the car hire desk is located just outside the arrival terminals.

Question 4

How does VoyageCopilot enhance the travel experience for car hire services?

Accepted Answer

VoyageCopilot is an innovative travel planning platform that leverages advanced AI technology to simplify and enhance your travel experience, with an initial focus on car hire services. With VoyageCopilot, you can view all available prices in one place, eliminating the need to search and compare across multiple car hire websites. It aggregates deals from trusted travel websites and car hire companies directly, covering more than 21,000 locations worldwide.

Question 5

Can you provide an example of a one-way car rental?

Accepted Answer

Certainly! A one-way car hire example is when you rent a car from Enterprise in Seattle and return it at an Enterprise location in Los Angeles. Another example is renting a car from Avis at JFK Airport and returning it at one of Avis's downtown locations.

Question 6

How much is Surprice insurance at Zagreb Airport?

Accepted Answer

The cost of insurance depends on the deal you choose. Different booking sites offer various levels of coverage. Additionally, the amount of excess you select can affect the insurance price. Start your car hire search today to explore the different coverage options available.

Question 7

What is the pet policy for Surprice rentals at Zagreb Airport, Zagreb?

Accepted Answer

With the majority of international rental agencies, you can travel with your pet now. At Surprice in ZAG Airport, pets must be kept in carriers. You need to clean the interior and remove any pet hair to avoid cleaning charges. This policy does not apply to service animals, which can be in the car without a carrier. For more details, please check the information section for Surprice on the booking sites.

Question 8

Can I use a debit card at Surprice?

Accepted Answer

Debit and credit cards are generally accepted by most international rental companies, though acceptance may vary depending on the specific supplier and location. For details on Surprice's debit card policies, Please check the Payment Information section for Surprice on the booking sites.

Question 9

What happens if you damage a rental car from Surprice in Zagreb Airport?

Accepted Answer

In case of damage to your Surprice rental car at Zagreb Airport, the Collision Damage Waiver (CDW) will provide coverage. Ensure your insurance has zero excess. If your CDW includes an excess limit, you'll be responsible for part of the repair costs. Typically, you won't need to pay this separately, as the amount will be deducted from your deposit made when hiring a Surprice car at ZAG Airport.

Question 10

Does Surprice offer  from Zagreb Airport?

Accepted Answer

Yes, Surprice offers  from Zagreb Airport.

Question 11

Can someone else drive my hire car?

Accepted Answer

You must add all extra drivers to your rental contract, in order to make sure everyone is covered by the insurance policy. If another person drives the rental but is not down as an additional driver, you will void the rental agreement and the insurance company may refuse to cover any physical damage to the vehicle.

Question 12

How to find the best car hire deals with VoyageCopilot

Accepted Answer

Finding the best hire car with VoyageCopilot is simple and free. Enter your destination (e.g., Zagreb Airport, select your dates, and click search to see available car hire deals. You'll find various car types from different car hire companies. Use filters to choose your preferred company (e.g., Surprice), compare prices from travel websites like Klook, Qeeq, Heytrip and select the car type you need (e.g., small, SUV, 7-seaters, people carrier, Van). After applying filters, choose the best price, and book directly with the provider without extra fees.

Question 13

How do I pick up a rental car from Surprice at Zagreb Airport?

Accepted Answer

How do I collect my hire car at Zagreb Airport? When you land at Zagreb Airport, head from the Arrivals hall to the pick-up desk. Staff from Surprice will process your booking, and then you may proceed to collect your vehicle at the Car Rental Centre.

Question 14

What is the deposit amount required by Surprice for car hire deal?

Accepted Answer

The deposit required by Surprice for car hire deals varies depending on type of car you choose,so ensure you verify this before booking. You can typically find this information when you're directed to the booking site.

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