Question 1

What is a one-way fee?

Accepted Answer

A one-way fee is applied when you return your rental car to a different location than where you originally picked it up. This fee helps cover the cost of relocating the vehicle back to its starting point. The amount of the one-way fee varies depending on the locations involved and the rental company's policies. Be sure to check the fee details when booking your rental to understand any additional charges that may apply.

Question 2

What details are covered in the car rental contract?

Accepted Answer

The car rental contract at Donostia-San Sebastiánincludes essential details such as the rental terms and conditions, insurance coverage options, and payment information. It specifies the rental duration, any additional services requested (like GPS or child seats), and policies on fuel, mileage limits, and fees for extra drivers. The contract also covers procedures for vehicle return, responsibilities for any damages, and the required identification, such as a valid driver’s license and credit card. Be sure to review the contract thoroughly to understand all aspects of your rental agreement.

Question 3

What types of cars are available for rent at Donostia-San Sebastián?

Accepted Answer

At Donostia-San Sebastián, we offer a diverse selection of rental cars to fit your needs. You can choose from a variety of options including  and Exotic vehicles. For larger groups or special requirements, we have People Carriers and 7-seater, 8-seater, and 9-seater vehicles available. Whatever your preference, we’re here to help you find the perfect car for your journey.

Question 4

How much does car rental insurance cost at Donostia-San Sebastián?

Accepted Answer

The cost of car rental insurance at Donostia-San Sebastián varies based on the type of coverage you select and the provider you choose. Insurance options typically include Collision Damage Waiver (CDW), Theft Protection, and Third-Party Liability, each with different price points. The amount of excess (the portion you must pay in the event of damage or theft) you choose will also impact the insurance cost. Some providers offer zero-excess insurance for greater peace of mind, but this option generally comes at a higher price. To find the best coverage for your needs and budget, it's advisable to compare different insurance options and rates available on various booking sites before finalizing your rental.

Question 5

Can I use a debit card to rent a car at Donostia-San Sebastián?

Accepted Answer

Debit cards are accepted by many international rental companies, but policies can vary by supplier and location. At Donostia-San Sebastián, acceptance of debit cards depends on the specific rental agency's terms and conditions. Generally, you may need to provide additional documentation or undergo a credit check if using a debit card. To confirm whether your debit card will be accepted and to understand any additional requirements, check the terms on the booking website or contact the rental company directly before making your reservation.

Question 6

Why is a Credit Card required for car rental at Donostia-San Sebastián?

Accepted Answer

To rent a car at Donostia-San Sebastián, a credit card is typically required to secure your reservation and cover any potential surcharges, such as tolls, damages, or fuel. Major credit cards like Visa, MasterCard, or Discover are accepted for this purpose. The credit card must be in the primary driver's name to ensure financial responsibility for the vehicle. While some locations may accept debit cards, they often require additional documentation or a credit check. For a hassle-free rental experience, it's advisable to use a major credit card like Visa, MasterCard, or Discover.

Question 7

Is it necessary to buy additional insurance when renting a car at Donostia-San Sebastián?

Accepted Answer

When renting a car at Donostia-San Sebastián, valid insurance is required for financial protection; without it, your rental may be denied. If you already have insurance that covers international rentals for your vehicle type or if your credit card offers rental insurance abroad, you might not need extra coverage. However, if these conditions don't apply to you, purchasing additional insurance is advisable. You can choose from options such as Excess Fee Insurance during the booking process on our website, or Full Coverage Insurance or Excess Reduction at the rental counter to ensure comprehensive protection.

Question 8

Which car rental companies offer the lowest prices at Donostia-San Sebastián?

Accepted Answer

Several affordable car rental options are available at Donostia-San Sebastián. For example, Enterprise offers rentals starting at $43 per day. You can also find competitive rates with Budget, starting from $52 per day. Additionally, Dollar provides rentals from $58 per day.

Question 9

Can you provide an example of a one-way car rental?

Accepted Answer

Certainly! An example of a one-way car rental is when you pick up a car at Donostia-San Sebastián and return it to a different location, This option is ideal for travelers who don't plan to return to their starting point.

Question 10

What is the process for returning a car at Donostia-San Sebastián?

Accepted Answer

To return a car at Donostia-San Sebastián station, ensure that the vehicle is in the same condition as when you rented it and that the fuel tank is full. Follow the signs to the designated return area at the rental location. If you need to return the vehicle outside of regular business hours, look for any instructions or an after-hours drop-off box at the return area. It’s a good idea to confirm with the rental company beforehand about their off-hour procedures to ensure a smooth return process. Be sure to complete any required paperwork or check-in steps as instructed.

Car Rental Company	Telephone	Pickup Type	Location
Eco by Europcar	+34 664091328	check_when_booking	PLAZA IRUN 6 CENTRO COMERCIAL ARCCO
Europcar	+34 664091328	check_when_booking	PLAZA IRUN 6 CENTRO COMERCIAL ARCCO
Keddy by Europcar	+34 664091328	check_when_booking	PLAZA IRUN 6 CENTRO COMERCIAL ARCCO
Enterprise	943463013	check_when_booking	10 GREGORIO ORDONEZ KALEA
AVIS	+34943461556	check_when_booking	Federico Garcia Lorca1 Planta0 Return Parking Planta -2
Budget	94 346 15 56	check_when_booking	Federico Garcia Lorca 1, Planta 0Return Parking Planta -2
Dollar	943668566	Desk in terminal	FUENTERRABIA AIRPORT
Hertz	943 392223	check_when_booking	TRAVESIA DE GARBERA 1
Thrifty	943668566	Desk in terminal	FUENTERRABIA AIRPORT

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