Question 1

Can I rent car seats with CITYGO for my young children?

Accepted Answer

Yes, you can typically rent car seats for young children with CITYGO. It’s advisable to request them in advance to ensure availability.

Question 2

What is CITYGO's cancellation policy?

Accepted Answer

CITYGO typically allows cancellations, but the terms may vary depending on your booking type. It's best to review the specific cancellation policy at the time of reservation.

Question 3

What type of car can I rent from CITYGO

Accepted Answer

With CITYGO, you can usually rent a variety of car types including Compact, Convertible, Economy, Intermediate, Mini, Wagon, People Carrier, and Compact SUV. These options cater to different needs and preferences, ensuring you find the right vehicle for your trip.

Question 4

Can I rent a van from CITYGO?

Accepted Answer

Yes, you can rent a van from CITYGO. Rental companies typically offer a variety of vans to suit different needs, including compact vans for city driving, mid-size vans for medium loads or small groups, large cargo vans for moving big items, and passenger vans that can accommodate up to 12-15 people.

Question 5

Can I rent a SUV with CITYGO?

Accepted Answer

Yes – CITYGO usually have SUVs available at their pick-up points.

Question 6

Can another person drive my rental vehicle?

Accepted Answer

Yes, another person can drive your rent vehicle, but they must be authorised by the rental company. Typically, you need to add them as an additional driver when booking or picking up the car. There may be an extra fee for adding additional drivers, and they must meet the same age and driving licence requirements as the primary driver. Check with the car rental company for specific terms and conditions.

Question 7

What should I do if I lose my keys while renting from CITYGO?

Accepted Answer

If you lose your keys while renting from CITYGO, contact the rental location immediately for assistance. They can guide you on how to proceed.

Question 8

What should I do if I need to change my pick-up time with CITYGO?

Accepted Answer

If you need to change your pick-up time with CITYGO, contact the rental location as soon as possible to make arrangements.

Question 9

Can international visitors rent a car with CITYGO

Accepted Answer

Yes, you can rent a car as a foreigner from CITYGO. However, you will need a valid international driving permit (IDP) along with your home country driver’s license. Additionally, be prepared to provide a credit card for the deposit and reservation. Rental requirements may vary by company, so it's a good idea to check with the car rental provider or use our website, VoyageCopilot.com, to find car rental options and requirements for international drivers.

Question 10

How can I contact customer service at CITYGO?

Accepted Answer

You can find CITYGO's phone number in the Location section above. Feel free to call for any inquiries or assistance.

Question 11

Can I rent a car from CITYGO at on location and return it to a different location?

Accepted Answer

Yes, CITYGO typically allows you to pick up a car at one location and return it to another. This option may vary by region, so it's best to check availability when booking.

Question 12

How can I find car rental options near me from CITYGO?

Accepted Answer

To find car rental options near you from CITYGO, take a look at our extensive car rental location map above. It could help you locate the best car rental deals and providers in your area, making it easy to find the perfect car rental for your needs.

Question 13

How much does it cost to rent a Convertible car from CITYGO for a week?

Accepted Answer

The cost of renting a car with CITYGO will change depending on where in the world you want to go. To give you an idea of how much it could cost, we've looked at prices for renting a car in  which is where lots of travellers rent a car with CITYGO. The average price for renting an Convertible from CITYGO is approximately $1,008 for a week ($186 per day).

Question 14

Does CITYGO provide insurance options?

Accepted Answer

Yes, CITYGO offers various insurance options, including collision damage waiver, liability coverage, and personal accident insurance, to enhance your rental experience.

Question 15

Does CITYGO car rental come with unlimited mileage??

Accepted Answer

Yes, CITYGO often offers cars with unlimited mileage. However, this depends on the specific deal you choose. To find options without mileage limits, start your car rental search and filter for deals that include unlimited mileage under ‘fuel policies'.

Question 16

What happens if I return my rental car late to CITYGO?

Accepted Answer

If you return your rental car late to CITYGO, you may incur additional fees. It's best to contact the rental location if you anticipate a delay.

Question 17

How much does it cost to rent a Intermediate car from CITYGO for a week?

Accepted Answer

The cost of renting a car with CITYGO will change depending on where in the world you want to go. To give you an idea of how much it could cost, we've looked at prices for renting a car in  which is where lots of travellers rent a car with CITYGO. The price for renting an Intermediate from CITYGO is approximately $1,008 for a week ($186 per day).

Question 18

Does CITYGO allow pets in their rental cars?

Accepted Answer

Policies on pets vary by location. It's advisable to check with CITYGO in advance to understand their specific pet policy before your rental.

Question 19

What types of vehicles does CITYGO offer?

Accepted Answer

CITYGO offers a diverse fleet, including economy, luxury, SUVs, vans, and hybrids, catering to various customer needs and preferences.

Question 20

Can I use a debit card to rent a car from CITYGO?

Accepted Answer

Yes, you can usually use a debit card to rent a car from CITYGO. However, some locations may require a credit card for the security deposit, so it’s best to check the specific terms for your booking.

Car Rental with CITYGO

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Hiring a Car from CITYGO: Good to Know

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