Question 1

How can I contact customer service at ecovia?

Accepted Answer

You can find ecovia's phone number in the Location section above. Feel free to call for any inquiries or assistance.

Question 2

What happens if I return my rental car late to ecovia?

Accepted Answer

If you return your rental car late to ecovia, you may incur additional fees. It's best to contact the rental location if you anticipate a delay.

Question 3

Can I rent a car from ecovia at the airport?

Accepted Answer

Yes, ecovia has locations at many airports, making it convenient for travellers to pick up and drop off their rental cars.

Question 4

Can I use my personal insurance for a rental car from ecovia?

Accepted Answer

Yes, you may use your personal insurance for a rental car, but it’s advisable to check with your insurance provider to understand the coverage and requirements.

Question 5

What should I do if I need to change my pick-up time with ecovia?

Accepted Answer

If you need to change your pick-up time with ecovia, contact the rental location as soon as possible to make arrangements.

Question 6

What types of vehicles does ecovia offer?

Accepted Answer

ecovia offers a diverse fleet, including economy, luxury, SUVs, vans, and hybrids, catering to various customer needs and preferences.

Question 7

Does ecovia car rental come with unlimited mileage??

Accepted Answer

Yes, ecovia often offers cars with unlimited mileage. However, this depends on the specific deal you choose. To find options without mileage limits, start your car rental search and filter for deals that include unlimited mileage under ‘fuel policies'.

Question 8

Does ecovia provide insurance options?

Accepted Answer

Yes, ecovia offers various insurance options, including collision damage waiver, liability coverage, and personal accident insurance, to enhance your rental experience.

Question 9

What are the requirements to rent from ecovia?

Accepted Answer

To rent from ecovia, you generally need to be at least 21 years old, have a valid driving licence, and provide a credit card for the deposit.

Question 10

Can I rent a car from ecovia at on location and return it to a different location?

Accepted Answer

Yes, ecovia typically allows you to pick up a car at one location and return it to another. This option may vary by region, so it's best to check availability when booking.

Question 11

What is ecovia's cancellation policy?

Accepted Answer

ecovia typically allows cancellations, but the terms may vary depending on your booking type. It's best to review the specific cancellation policy at the time of reservation.

Question 12

Can another person drive my rental vehicle?

Accepted Answer

Yes, another person can drive your rent vehicle, but they must be authorised by the rental company. Typically, you need to add them as an additional driver when booking or picking up the car. There may be an extra fee for adding additional drivers, and they must meet the same age and driving licence requirements as the primary driver. Check with the car rental company for specific terms and conditions.

Question 13

How does ecovia handle vehicle breakdowns?

Accepted Answer

If you experience a vehicle breakdown, contact ecovia immediately for assistance. They typically offer roadside support to resolve issues quickly.

Question 14

What safety measures does ecovia have in place?

Accepted Answer

ecovia prioritises customer safety by regularly sanitising vehicles, providing contactless pick-up options, and ensuring that all cars meet safety standards.

Question 15

How much does it cost to rent a Economy car from ecovia for a week?

Accepted Answer

The car rental price for an Economy from ecovia is approximately $91 for a week ($17 per day), based on data from the past 48 hours. Please note that prices may vary frequently due to changes in demand. For the most accurate and current pricing, start a search with us at VoyageCopilot.

Question 16

Can I use a debit card to rent a car from ecovia?

Accepted Answer

Yes, you can usually use a debit card to rent a car from ecovia. However, some locations may require a credit card for the security deposit, so it’s best to check the specific terms for your booking.

Question 17

Can I rent an automatic car from ecovia?

Accepted Answer

Yes, you can rent automatic cars. In some regions, automatic cars might be more common and included at no extra charge, while in others, they may come with an additional fee.

Question 18

Does ecovia allow pets in their rental cars?

Accepted Answer

Policies on pets vary by location. It's advisable to check with ecovia in advance to understand their specific pet policy before your rental.

Question 19

Can I rent car seats with ecovia for my young children?

Accepted Answer

Yes, you can typically rent car seats for young children with ecovia. It’s advisable to request them in advance to ensure availability.

Question 20

What is ecovia's fuel policy?

Accepted Answer

ecovia typically offers several fuel options, including full-to-full and pre-purchase. Check the specific policy during booking for details.

Car Rental with ecovia

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Hiring a Car from ecovia: Good to Know

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ecovia Car Rental: FAQs