Question 1

How does REISEN handle vehicle breakdowns?

Accepted Answer

If you experience a vehicle breakdown, contact REISEN immediately for assistance. They typically offer roadside support to resolve issues quickly.

Question 2

What is REISEN's fuel policy?

Accepted Answer

REISEN typically offers several fuel options, including full-to-full and pre-purchase. Check the specific policy during booking for details.

Question 3

What types of vehicles does REISEN offer?

Accepted Answer

REISEN offers a diverse fleet, including economy, luxury, SUVs, vans, and hybrids, catering to various customer needs and preferences.

Question 4

What should I do if I lose my keys while renting from REISEN?

Accepted Answer

If you lose your keys while renting from REISEN, contact the rental location immediately for assistance. They can guide you on how to proceed.

Question 5

Can I rent a van from REISEN?

Accepted Answer

Yes, you can rent a van from REISEN. Rental companies typically offer a variety of vans to suit different needs, including compact vans for city driving, mid-size vans for medium loads or small groups, large cargo vans for moving big items, and passenger vans that can accommodate up to 12-15 people.

Question 6

What identification do I need to rent a car from REISEN?

Accepted Answer

To rent a car from REISEN, you typically need a valid driving licence, a credit card, and a form of identification, such as a passport.

Question 7

How much does it cost to rent a Standard car from REISEN for a week?

Accepted Answer

The cost of renting a car with REISEN will change depending on where in the world you want to go. To give you an idea of how much it could cost, we've looked at prices for renting a car in  which is where lots of travellers rent a car with REISEN. The average price for renting an Standard from REISEN is approximately $217 for a week ($40 per day).

Question 8

Can I rent a car from REISEN at on location and return it to a different location?

Accepted Answer

Yes, REISEN typically allows you to pick up a car at one location and return it to another. This option may vary by region, so it's best to check availability when booking.

Question 9

Can I rent a car from REISEN at the airport?

Accepted Answer

Yes, REISEN has locations at many airports, making it convenient for travellers to pick up and drop off their rental cars.

Question 10

How much does REISEN car rental cost??

Accepted Answer

The cost of renting a car with REISEN varies depending on your location. For example, in , a popular area for travellers, the average cost is around $53 per day. This gives you a general idea of what to expect when renting a car.

Question 11

Can I rent car seats with REISEN for my young children?

Accepted Answer

Yes, you can typically rent car seats for young children with REISEN. It’s advisable to request them in advance to ensure availability.

Question 12

What safety measures does REISEN have in place?

Accepted Answer

REISEN prioritises customer safety by regularly sanitising vehicles, providing contactless pick-up options, and ensuring that all cars meet safety standards.

Question 13

What is REISEN's cancellation policy?

Accepted Answer

REISEN typically allows cancellations, but the terms may vary depending on your booking type. It's best to review the specific cancellation policy at the time of reservation.

Question 14

Can I rent a car with REISEN if I have a bad credit score?

Accepted Answer

While a bad credit score may affect your ability to rent a car, it often depends on the location and specific policies of REISEN. Contact them for more information.

Question 15

Does REISEN allow pets in their rental cars?

Accepted Answer

Policies on pets vary by location. It's advisable to check with REISEN in advance to understand their specific pet policy before your rental.

Question 16

Can I rent a SUV with REISEN?

Accepted Answer

Yes – REISEN usually have SUVs available at their pick-up points.

Question 17

Does REISEN offer one-way rentals?

Accepted Answer

Yes, REISEN generally offers one-way rentals, allowing you to pick up a car at one location and return it to another. Availability may vary by location.

Question 18

Where can I find REISEN locations?

Accepted Answer

You can find REISEN locations info right on the page at the Location section, where you can search for rental locations based on your desired area.

Question 19

Does REISEN car rental come with unlimited mileage??

Accepted Answer

Yes, REISEN often offers cars with unlimited mileage. However, this depends on the specific deal you choose. To find options without mileage limits, start your car rental search and filter for deals that include unlimited mileage under ‘fuel policies'.

Question 20

How can I provide feedback about my experience with REISEN?

Accepted Answer

You can provide feedback about your experience with REISEN through their website or by contacting customer service directly.

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