Question 1

What are the advantages of renting a car from Castelao?

Accepted Answer

Renting a car from Castelao offers several notable benefits. You can choose from a wide range of vehicles, including Vans, Sedans, SUVs, pickup trucks, compact cars, and specialty options like exotics. The station often provides a variety of larger vehicles as well, such as people carriers, 7-seaters, 8-seaters, 9-seaters, and 10-seaters. Additionally, you can conveniently reserve your car online and pick it up directly from the station, streamlining the car hire process. The station’s location typically offers efficient service, avoiding the complexities often associated with airport rentals.

Question 2

What is a one-way fee?

Accepted Answer

A one-way fee is applied when you return your hire car to a different location than where you originally picked it up. This fee helps cover the cost of relocating the vehicle back to its starting point. The amount of the one-way fee varies depending on the locations involved and the hire company's policies. Be sure to check the fee details when booking your hire to understand any additional charges that may apply.

Question 3

What is the process for returning a car at Castelao?

Accepted Answer

To return a car at Castelao station, ensure that the vehicle is in the same condition as when you rented it and that the fuel tank is full. Follow the signs to the designated return area at the car hire location. If you need to return the vehicle outside of regular business hours, look for any instructions or an after-hours drop-off box at the return area. It’s a good idea to confirm with the car hire company beforehand about their off-hour procedures to ensure a smooth return process. Be sure to complete any required paperwork or check-in steps as instructed.

Question 4

What should I do if I damage a car hire car at Castelao?

Accepted Answer

If you damage a hire car at Castelao, the Collision Damage Waiver (CDW) typically covers the cost of repairs. To avoid additional expenses, make sure your insurance policy includes zero excess coverage. If your CDW has an excess limit, you'll be responsible for paying part of the repair costs, which is usually deducted from the deposit you provided when renting the car. For specific details on coverage and potential charges, it's best to check your rental agreement and insurance policy before you drive.

Question 5

Which car hire companies offer the lowest prices at Castelao?

Accepted Answer

Several affordable car hire options are available at Castelao. For example, Foco offers car hires starting at ZAR 365 per day. You can also find competitive rates with Unidas, starting from ZAR 487 per day. Additionally, Movida provides car hire deals from ZAR 584 per day.

Question 6

Is it necessary to buy additional insurance when renting a car at Castelao?

Accepted Answer

When renting a car at Castelao, valid insurance is required for financial protection; without it, your rental may be denied. If you already have insurance that covers international rentals for your vehicle type or if your credit card offers rental insurance abroad, you might not need extra coverage. However, if these conditions don't apply to you, purchasing additional insurance is advisable. You can choose from options such as Excess Fee Insurance during the booking process on our website, or Full Coverage Insurance or Excess Reduction at the rental counter to ensure comprehensive protection.

Question 7

Do I need to return the car with a full tank of gas?

Accepted Answer

Whether you need to return the car with a full tank of gas depends on the fuel policy you select. With a full-to-full or same-to-same policy, you must return the vehicle with the same level of fuel it had when you picked it up. If you don’t, you’ll incur a charge for the missing fuel, usually at a rate higher than local gas stations. Alternatively, you can choose to prepay for a full tank, which means you won't need to refuel the car before returning it. However, this option typically results in a higher overall cost, as you’ll be charged the local gas price minus a discount per gallon.

Question 8

What types of cars are available for rent at Castelao?

Accepted Answer

At Castelao, we offer a diverse selection of rental cars to fit your needs. You can choose from a variety of options including  and Exotic vehicles. For larger groups or special requirements, we have People Carriers and 7-seater, 8-seater, and 9-seater vehicles available. Whatever your preference, we’re here to help you find the perfect car for your journey.

Car Hire Company	Telephone	Pickup Type	Location
Movida	32327795	Desk in terminal	AVENIDA SENADOR CARLOS JEREISSATI 3000,FORTALEZA,CEARA
Foco	(+55) 85 98212-6217	Desk in terminal	Rua Doutor Pedro Rocha, 430, Dias Macedo
National	08009792020	Desk in terminal	AV SENADOR CARLOS JEREISSATI
Unidas	8534775038	Desk in terminal	Av. Senador Carlos Jereissati - 3000
Alamo	08009792020	check_when_booking	AVENIDASANTOS DUMONT 6133
Unidas	8521806860	check_when_booking	Rua Desembargador Lauro Nogueira - 1500
Alamo	08009792020	check_when_booking	AVENIDA JOSE JATAHY 1012
Alamo	08009792020	check_when_booking	AVENIDA ABOLICAO 2236
Movida	8532190991	Desk in terminal	AVENIDA MONSENHOR TABOSA 1160,FORTALEZA,CEARA

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