Question 1

What happens if I return my hire car late to Active?

Accepted Answer

If you return your hire car late to Active, you may incur additional fees. It's best to contact the hire location if you anticipate a delay.

Question 2

Does Active provide insurance options?

Accepted Answer

Yes, Active offers various insurance options, including collision damage waiver, liability coverage, and personal accident insurance, to enhance your hire experience.

Question 3

What is Active's fuel policy?

Accepted Answer

Active typically offers several fuel options, including full-to-full and pre-purchase. Check the specific policy during booking for details.

Question 4

What age do I need to be to hire a car from Active?

Accepted Answer

The age requirement to hire a car varies by location. In most countries, you must be at least 21 years old. Many car hire companies, including Active, may charge an additional fee for drivers under 25.

Question 5

Does Active offer one-way hires?

Accepted Answer

Yes, Active generally offers one-way hires, allowing you to pick up a car at one location and return it to another. Availability may vary by location.

Question 6

What does Active car hire insurance cover?

Accepted Answer

Active car hire insurance typically covers damage to the hire vehicle, theft protection, and third-party liability. Additional options may include coverage for personal belongings and roadside assistance. It's best to review the specific policy details when booking.

Question 7

How much does it cost to hire a Compact car from Active for a week?

Accepted Answer

The cost of hiring a car with Active will change depending on where in the world you want to go. To give you an idea of how much it could cost, we've looked at prices for hiring a car in  which is where lots of travellers hire a car with Active. The price for hiring an Compact from Active is approximately ZAR 252 for a week (ZAR 877 per day).

Question 8

Can I hire a car from Active for a month?

Accepted Answer

Yes, you can hire a car for a month from Active. Many car hire companies offer long-term car hire options. It’s often more cost-effective to book a monthly car hire rather than several weekly hires. For the best rates and availability, start a search on VoyageCopilot.com to compare offers and find the most suitable long-term car hire deals.

Question 9

What identification do I need to rent a car from Active?

Accepted Answer

To rent a car from Active, you typically need a valid driving licence, a credit card, and a form of identification, such as a passport.

Question 10

What safety measures does Active have in place?

Accepted Answer

Active prioritises customer safety by regularly sanitising vehicles, providing contactless pick-up options, and ensuring that all cars meet safety standards.

Question 11

How does Active handle vehicle breakdowns?

Accepted Answer

If you experience a vehicle breakdown, contact Active immediately for assistance. They typically offer roadside support to resolve issues quickly.

Question 12

What is the deposit amount for hiring a car from Active?

Accepted Answer

The deposit amount for hiring a car from Active varies based on factors such as the type of vehicle, hire duration, and location. Generally, it can range from a fixed amount to a percentage of the hire cost.

Question 13

How much does it cost to hire a Standard Van car from Active for a week?

Accepted Answer

The car hire price for an Standard Van from Active is approximately ZAR 280 for a week (ZAR 974 per day), based on data from the past 48 hours. Please note that prices may vary frequently due to changes in demand. For the most accurate and current pricing, start a search with us at VoyageCopilot.

Question 14

What is Active's cancellation policy?

Accepted Answer

Active typically allows cancellations, but the terms may vary depending on your booking type. It's best to review the specific cancellation policy at the time of reservation.

Question 15

What types of vehicles does Active offer?

Accepted Answer

Active offers a diverse fleet, including economy, luxury, SUVs, vans, and hybrids, catering to various customer needs and preferences.

Question 16

How can I provide feedback about my experience with Active?

Accepted Answer

You can provide feedback about your experience with Active through their website or by contacting customer service directly.

Question 17

Can I hire an automatic car from Active?

Accepted Answer

Yes, you can hire automatic cars. In some regions, automatic cars might be more common and included at no extra charge, while in others, they may come with an additional fee.

Question 18

Can another person drive my hire vehicle?

Accepted Answer

Yes, another person can drive your hire vehicle, but they must be authorised by the hire company. Typically, you need to add them as an additional driver when booking or picking up the car. There may be an extra fee for adding additional drivers, and they must meet the same age and driving licence requirements as the primary driver. Check with the car hire company for specific terms and conditions.

Question 19

Can I hire a van from Active?

Accepted Answer

Yes, you can hire a van from Active. hire companies typically offer a variety of vans to suit different needs, including compact vans for city driving, mid-size vans for medium loads or small groups, large cargo vans for moving big items, and passenger vans that can accommodate up to 12-15 people.

Question 20

What are the requirements to rent from Active?

Accepted Answer

To rent from Active, you generally need to be at least 21 years old, have a valid driving licence, and provide a credit card for the deposit.

Car Hire with Active

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