Question 1

Can I hire an automatic car from Direct?

Accepted Answer

Yes, you can hire automatic cars. In some regions, automatic cars might be more common and included at no extra charge, while in others, they may come with an additional fee.

Question 2

What type of car can I hire from Direct

Accepted Answer

With Direct, you can usually hire a variety of car types including Compact SUV, Premium SUV, Intermediate SUV, Compact, Fullsize Van, Economy SUV, Intermediate Van, and Standard. These options cater to different needs and preferences, ensuring you find the right vehicle for your trip.

Question 3

How much does it cost to hire a Compact SUV car from Direct for a week?

Accepted Answer

The car hire price for an Compact SUV from Direct is approximately ZAR 238 for a week (ZAR 828 per day), based on data from the past 48 hours. Please note that prices may vary frequently due to changes in demand. For the most accurate and current pricing, start a search with us at VoyageCopilot.

Question 4

What age do I need to be to hire a car from Direct?

Accepted Answer

The age requirement to hire a car varies by location. In most countries, you must be at least 21 years old. Many car hire companies, including Direct, may charge an additional fee for drivers under 25.

Question 5

Does Direct provide insurance options?

Accepted Answer

Yes, Direct offers various insurance options, including collision damage waiver, liability coverage, and personal accident insurance, to enhance your hire experience.

Question 6

Can I rent a car from Direct at the airport?

Accepted Answer

Yes, Direct has locations at many airports, making it convenient for travellers to pick up and drop off their hire cars.

Question 7

Can I rent a car with Direct if I have a bad credit score?

Accepted Answer

While a bad credit score may affect your ability to rent a car, it often depends on the location and specific policies of Direct. Contact them for more information.

Question 8

Can I use my personal insurance for a hire car from Direct?

Accepted Answer

Yes, you may use your personal insurance for a hire car, but it’s advisable to check with your insurance provider to understand the coverage and requirements.

Question 9

Can I hire a car from Direct at on location and return it to a different location?

Accepted Answer

Yes, Direct typically allows you to pick up a car at one location and return it to another. This option may vary by region, so it's best to check availability when booking.

Question 10

What should I do if I need to change my pick-up time with Direct?

Accepted Answer

If you need to change your pick-up time with Direct, contact the hire location as soon as possible to make arrangements.

Question 11

What does Direct car hire insurance cover?

Accepted Answer

Direct car hire insurance typically covers damage to the hire vehicle, theft protection, and third-party liability. Additional options may include coverage for personal belongings and roadside assistance. It's best to review the specific policy details when booking.

Question 12

What safety measures does Direct have in place?

Accepted Answer

Direct prioritises customer safety by regularly sanitising vehicles, providing contactless pick-up options, and ensuring that all cars meet safety standards.

Question 13

Does Direct offer one-way hires?

Accepted Answer

Yes, Direct generally offers one-way hires, allowing you to pick up a car at one location and return it to another. Availability may vary by location.

Question 14

Are there any additional fees when renting from Direct?

Accepted Answer

Yes, additional fees may apply, such as young driver fees, airport surcharges, and insurance costs. Review the terms carefully when booking.

Question 15

Where can I find Direct locations?

Accepted Answer

You can find Direct locations info right on the page at the Location section, where you can search for hire locations based on your desired area.

Question 16

How can I contact customer service at Direct?

Accepted Answer

You can find Direct's phone number in the Location section above. Feel free to call for any inquiries or assistance.

Question 17

What is the cheapest car type to hire from Direct?

Accepted Answer

The most affordable car to hire from Direct is a Compact SUV (Proton Ertiga), with the latest price we found at ZAR 779 per day.

Question 18

Does Direct provide 24/7 customer support?

Accepted Answer

Yes, Direct typically offers 24/7 customer support for any hire-related issues or inquiries. Contact them anytime for assistance.

Question 19

Can another person drive my hire vehicle?

Accepted Answer

Yes, another person can drive your hire vehicle, but they must be authorised by the hire company. Typically, you need to add them as an additional driver when booking or picking up the car. There may be an extra fee for adding additional drivers, and they must meet the same age and driving licence requirements as the primary driver. Check with the car hire company for specific terms and conditions.

Question 20

What is Direct's cancellation policy?

Accepted Answer

Direct typically allows cancellations, but the terms may vary depending on your booking type. It's best to review the specific cancellation policy at the time of reservation.

Car Hire with Direct

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Hiring a Car from Direct: Good to Know

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Why Hire A Car with Direct

Understand Age Restrictions

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Child Safety Seats Available

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Add a Second Driver

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Look for Free Cancellation Policies

Consider Availability of Extra Equipment

Direct Car Hire: FAQs