Question 1

What are the requirements to rent from Express?

Accepted Answer

To rent from Express, you generally need to be at least 21 years old, have a valid driving licence, and provide a credit card for the deposit.

Question 2

Can I hire an automatic car from Express?

Accepted Answer

Yes, you can hire automatic cars. In some regions, automatic cars might be more common and included at no extra charge, while in others, they may come with an additional fee.

Question 3

Does Express allow pets in their hire cars?

Accepted Answer

Policies on pets vary by location. It's advisable to check with Express in advance to understand their specific pet policy before your hire.

Question 4

What is Express's fuel policy?

Accepted Answer

Express typically offers several fuel options, including full-to-full and pre-purchase. Check the specific policy during booking for details.

Question 5

Can I hire a van with Express?

Accepted Answer

Yes – Express usually have vans available at their pick-up points..

Question 6

Can I hire a car from Express for a month?

Accepted Answer

Yes, you can hire a car for a month from Express. Many car hire companies offer long-term car hire options. It’s often more cost-effective to book a monthly car hire rather than several weekly hires. For the best rates and availability, start a search on VoyageCopilot.com to compare offers and find the most suitable long-term car hire deals.

Question 7

What safety measures does Express have in place?

Accepted Answer

Express prioritises customer safety by regularly sanitising vehicles, providing contactless pick-up options, and ensuring that all cars meet safety standards.

Question 8

What should I do if I need to change my pick-up time with Express?

Accepted Answer

If you need to change your pick-up time with Express, contact the hire location as soon as possible to make arrangements.

Question 9

What are the most popular car brands from Express?

Accepted Answer

From Express, popular car brands include Renault Clio, Seat Arona, Hyundai i30, Volkswagen Passat, Volkswagen Passat, and Tesla. These models are known for their reliability and comfort, whether for a short trip or a long journey.

Question 10

Can I hire a van from Express?

Accepted Answer

Yes, you can hire a van from Express. hire companies typically offer a variety of vans to suit different needs, including compact vans for city driving, mid-size vans for medium loads or small groups, large cargo vans for moving big items, and passenger vans that can accommodate up to 12-15 people.

Question 11

How much does it cost to hire a Compact SUV car from Express for a week?

Accepted Answer

The cost of hiring a car with Express will change depending on where in the world you want to go. To give you an idea of how much it could cost, we've looked at prices for hiring a car in  which is where lots of travellers hire a car with Express. The average price for hiring an Compact SUV from Express is approximately ZAR 273 for a week (ZAR 950 per day).

Question 12

What is Express's cancellation policy?

Accepted Answer

Express typically allows cancellations, but the terms may vary depending on your booking type. It's best to review the specific cancellation policy at the time of reservation.

Question 13

How much does it cost to hire a Compact car from Express for a week?

Accepted Answer

The cost of hiring a car with Express will change depending on where in the world you want to go. To give you an idea of how much it could cost, we've looked at prices for hiring a car in  which is where lots of travellers hire a car with Express. The price for hiring an Compact from Express is approximately ZAR 287 for a week (ZAR 999 per day).

Question 14

Are there any additional fees when renting from Express?

Accepted Answer

Yes, additional fees may apply, such as young driver fees, airport surcharges, and insurance costs. Review the terms carefully when booking.

Question 15

How can I provide feedback about my experience with Express?

Accepted Answer

You can provide feedback about your experience with Express through their website or by contacting customer service directly.

Question 16

What does Express car hire insurance cover?

Accepted Answer

Express car hire insurance typically covers damage to the hire vehicle, theft protection, and third-party liability. Additional options may include coverage for personal belongings and roadside assistance. It's best to review the specific policy details when booking.

Question 17

Does Express have a rewards program?

Accepted Answer

Yes, Express offers a rewards program for frequent renters, allowing you to earn points for discounts on future hires and exclusive benefits.

Question 18

Can I rent a car from Express at the airport?

Accepted Answer

Yes, Express has locations at many airports, making it convenient for travellers to pick up and drop off their hire cars.

Question 19

Can another person drive my hire vehicle?

Accepted Answer

Yes, another person can drive your hire vehicle, but they must be authorised by the hire company. Typically, you need to add them as an additional driver when booking or picking up the car. There may be an extra fee for adding additional drivers, and they must meet the same age and driving licence requirements as the primary driver. Check with the car hire company for specific terms and conditions.

Question 20

Does Express provide insurance options?

Accepted Answer

Yes, Express offers various insurance options, including collision damage waiver, liability coverage, and personal accident insurance, to enhance your hire experience.

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