Question 1

Can I rent a car from Novacar at the airport?

Accepted Answer

Yes, Novacar has locations at many airports, making it convenient for travellers to pick up and drop off their hire cars.

Question 2

How much does it cost to hire a Compact car from Novacar for a week?

Accepted Answer

The cost of hiring a car with Novacar will change depending on where in the world you want to go. To give you an idea of how much it could cost, we've looked at prices for hiring a car in  which is where lots of travellers hire a car with Novacar. The average price for hiring an Compact from Novacar is approximately ZAR 203 for a week (ZAR 706 per day).

Question 3

What type of car can I hire from Novacar

Accepted Answer

With Novacar, you can usually hire a variety of car types including Economy, Compact, Fullsize Van, Intermediate, Compact SUV, Standard Van, Intermediate SUV, and Standard SUV. These options cater to different needs and preferences, ensuring you find the right vehicle for your trip.

Question 4

How much does it cost to hire a Intermediate car from Novacar for a week?

Accepted Answer

The cost of hiring a car with Novacar will change depending on where in the world you want to go. To give you an idea of how much it could cost, we've looked at prices for hiring a car in  which is where lots of travellers hire a car with Novacar. The price for hiring an Intermediate from Novacar is approximately ZAR 301 for a week (ZAR 1,047 per day).

Question 5

Can I use my personal insurance for a hire car from Novacar?

Accepted Answer

Yes, you may use your personal insurance for a hire car, but it’s advisable to check with your insurance provider to understand the coverage and requirements.

Question 6

Does Novacar provide 24/7 customer support?

Accepted Answer

Yes, Novacar typically offers 24/7 customer support for any hire-related issues or inquiries. Contact them anytime for assistance.

Question 7

Does Novacar allow pets in their hire cars?

Accepted Answer

Policies on pets vary by location. It's advisable to check with Novacar in advance to understand their specific pet policy before your hire.

Question 8

Can I hire a car from Novacar at on location and return it to a different location?

Accepted Answer

Yes, Novacar typically allows you to pick up a car at one location and return it to another. This option may vary by region, so it's best to check availability when booking.

Question 9

What is the deposit amount for hiring a car from Novacar?

Accepted Answer

The deposit amount for hiring a car from Novacar varies based on factors such as the type of vehicle, hire duration, and location. Generally, it can range from a fixed amount to a percentage of the hire cost.

Question 10

What is Novacar's cancellation policy?

Accepted Answer

Novacar typically allows cancellations, but the terms may vary depending on your booking type. It's best to review the specific cancellation policy at the time of reservation.

Question 11

Are there any additional fees when renting from Novacar?

Accepted Answer

Yes, additional fees may apply, such as young driver fees, airport surcharges, and insurance costs. Review the terms carefully when booking.

Question 12

Can I hire a van with Novacar?

Accepted Answer

Yes – Novacar usually have vans available at their pick-up points..

Question 13

What age do I need to be to hire a car from Novacar?

Accepted Answer

The age requirement to hire a car varies by location. In most countries, you must be at least 21 years old. Many car hire companies, including Novacar, may charge an additional fee for drivers under 25.

Question 14

Can I hire an automatic car from Novacar?

Accepted Answer

Yes, you can hire automatic cars. In some regions, automatic cars might be more common and included at no extra charge, while in others, they may come with an additional fee.

Question 15

Can I hire a van from Novacar?

Accepted Answer

Yes, you can hire a van from Novacar. hire companies typically offer a variety of vans to suit different needs, including compact vans for city driving, mid-size vans for medium loads or small groups, large cargo vans for moving big items, and passenger vans that can accommodate up to 12-15 people.

Question 16

What should I do if I lose my keys while renting from Novacar?

Accepted Answer

If you lose your keys while renting from Novacar, contact the hire location immediately for assistance. They can guide you on how to proceed.

Question 17

Does Novacar provide insurance options?

Accepted Answer

Yes, Novacar offers various insurance options, including collision damage waiver, liability coverage, and personal accident insurance, to enhance your hire experience.

Question 18

What types of vehicles does Novacar offer?

Accepted Answer

Novacar offers a diverse fleet, including economy, luxury, SUVs, vans, and hybrids, catering to various customer needs and preferences.

Question 19

Can I use a debit card to hire a car from Novacar?

Accepted Answer

Yes, you can usually use a debit card to hire a car from Novacar. However, some locations may require a credit card for the security deposit, so it’s best to check the specific terms for your booking.

Question 20

Where can I find Novacar locations?

Accepted Answer

You can find Novacar locations info right on the page at the Location section, where you can search for hire locations based on your desired area.

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