Question 1

Can I rent a car from GALAXY ASIA at Penang Airport for a month?

Accepted Answer

Yes, you can rent a car at Penang Airport for a month. Just enter your dates and search for the type of car you want.

Question 2

How do I pick up a rental car from GALAXY ASIA at Penang Airport?

Accepted Answer

How do I collect my hire car at Penang Airport? When you land at Penang Airport, head from the Arrivals hall to the pick-up desk. Staff from GALAXY ASIA will process your booking, and then you may proceed to collect your vehicle at the Car Rental Centre.

Question 3

Can someone else drive my hire car?

Accepted Answer

You must add all extra drivers to your rental contract, in order to make sure everyone is covered by the insurance policy. If another person drives the rental but is not down as an additional driver, you will void the rental agreement and the insurance company may refuse to cover any physical damage to the vehicle.

Question 4

Can I rent a car from GALAXY ASIA at Penang Airport?

Accepted Answer

Yes, you can get a car hire at Penang Airport with GALAXY ASIA. This is a convenient option as the car hire desk is located just outside the arrival terminals.

Question 5

What is a one-way fee?

Accepted Answer

A one-way fee is charged if you return your car rental to a different location from where you picked it up. This fee covers the cost of transporting the car back to its original location. The fee amount varies based on the specific locations involved.

Question 6

Where can I find GALAXY ASIA car hire at Penang Airport?

Accepted Answer

PENANG AIRPORT, Penang International Airport，Lapangan Terbang Antarabangsa Bayan Lepas, 11900 Bayan Lepas is the closest GALAXY ASIA hire location to Penang Airport. The telephone number for this location is (+)6012-3680117.

Question 7

What is the pet policy for GALAXY ASIA rentals at Penang Airport, George Town?

Accepted Answer

With the majority of international rental agencies, you can travel with your pet now. At GALAXY ASIA in PEN Airport, pets must be kept in carriers. You need to clean the interior and remove any pet hair to avoid cleaning charges. This policy does not apply to service animals, which can be in the car without a carrier. For more details, please check the information section for GALAXY ASIA on the booking sites.

Question 8

Is it better to hire a car at the airport?

Accepted Answer

Whether it's better to hire a car at the airport depends on your needs. Airport rentals offer convenience with immediate availability and a wider variety of cars, often with extended hours. However, they can be more expensive due to airport fees and higher demand, and they can be busy, leading to longer wait times. If convenience and variety are your priorities, airport rentals are a good choice. For cost savings, consider off-airport locations or city center rentals. You can have a quick check for car hire deals at Penang Airport.

Question 9

Should I purchase extra insurance when renting a GALAXY ASIA car at Penang Airport, George Town?

Accepted Answer

Every rental company requires valid insurance for financial security. Without it, GALAXY ASIA may refuse your rental.
Exceptions where insurance may not be necessary include: Existing coverage that applies to international rentals and matches your chosen car type/class. Additional insurance from your credit card provider that covers rentals abroad.
If you don't meet these criteria, purchasing some form of protection is essential. You can secure your deposit by purchasing Excess Fee Insurance during booking on our website, or opt for Full Coverage Insurance or Excess Reduction at the GALAXY ASIA rental counter.

Question 10

Can you provide an example of a one-way car rental?

Accepted Answer

Certainly! A one-way car hire example is when you rent a car from Enterprise in Seattle and return it at an Enterprise location in Los Angeles. Another example is renting a car from Avis at JFK Airport and returning it at one of Avis's downtown locations.

Question 11

Does GALAXY ASIA require refueling in Penang Airport, George Town, Malaysia?

Accepted Answer

The GALAXY ASIA fuel policy you select at Penang Airport will determine your fueling responsibilities. With a full-to-full or same-to-same option, you need to return the car with the same amount of fuel it had at pickup. If not, you'll be charged for the missing fuel at a rate higher than the local gas stations. Alternatively, you can choose to prepay for a full tank. This means you won't need to refuel the car before returning it. However, the cost will be higher overall since you'll be charged the local gas price minus a per-gallon discount, leading to an increased total cost.

Question 12

Does GALAXY ASIA offer Desk in terminal from Penang Airport?

Accepted Answer

Yes, GALAXY ASIA offers Desk in terminal from Penang Airport.

Question 13

What happens if you damage a rental car from GALAXY ASIA in Penang Airport?

Accepted Answer

In case of damage to your GALAXY ASIA rental car at Penang Airport, the Collision Damage Waiver (CDW) will provide coverage. Ensure your insurance has zero excess. If your CDW includes an excess limit, you'll be responsible for part of the repair costs. Typically, you won't need to pay this separately, as the amount will be deducted from your deposit made when hiring a GALAXY ASIA car at PEN Airport.

Question 14

What is the deposit amount required by GALAXY ASIA for car hire deal?

Accepted Answer

The deposit required by GALAXY ASIA for car hire deals varies depending on type of car you choose,so ensure you verify this before booking. You can typically find this information when you're directed to the booking site.

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Renting a Car from GALAXY ASIA at Penang Airport: Good to Know

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How to Find the Best Deals from GALAXY ASIA at Penang Airport

Utilize Rental Apps for Notifications

Confirm Rental Office Hours

Understand Deposit Policies

Add a Second Driver

Choose the perfect car type for your trip.

Know Your Roadside Assistance Options

Prepare for Airport Drop-off

Understand Age Restrictions

Find Your Best Deals from GALAXY ASIA at Penang Airport: FAQs